Warranty beats: Beats support – Beats by Dre

Product Support & Customer Service

Headphones

  • Solo Pro
  • Studio Wireless
  • Solo Wireless
  • Beats EP
  • Beats Pro

Headphones

  • Solo Pro
  • Studio Wireless
  • Solo Wireless
  • Beats EP
  • Beats Pro

Headphones

  • Solo Pro
  • Studio Wireless
  • Solo Wireless
  • Beats EP
  • Beats Pro

Earbuds

  • Beats Studio Buds +
  • Beats Fit Pro
  • Beats Studio Buds
  • Beats Flex
  • Powerbeats
  • Powerbeats Pro
  • BeatsX
  • urBeats

Earbuds

  • Beats Studio Buds +
  • Beats Fit Pro
  • Beats Studio Buds
  • Beats Flex
  • Powerbeats
  • Powerbeats Pro
  • BeatsX
  • urBeats

Earbuds

  • Beats Studio Buds +
  • Beats Fit Pro
  • Beats Studio Buds
  • Beats Flex
  • Powerbeats
  • Powerbeats Pro
  • BeatsX
  • urBeats

Speakers

  • Beats Pill+

Speakers

  • Beats Pill+

Speakers

  • Beats Pill+

Audio sharing

Learn how you and a friend can both listen to audio from your iPhone or iPad with Beats wireless headphones or earbuds.

Audio sharing

Learn how you and a friend can both listen to audio from your iPhone or iPad with Beats wireless headphones or earbuds.

Audio Sharing

Learn how you and a friend can both listen to audio from your iPhone or iPad with Beats wireless headphones or earbuds.

Start sharing

Beats app for Android

Learn how to customize your Beats, pair your device, update firmware, and more.

Learn how to customize your Beats, pair your device, update firmware, and more.

Learn how to customize your Beats, pair your device, update firmware, and more.

See the user guide

Find your serial number

Learn where to look for the serial number on your Beats.

Learn where to look for the serial number on your Beats.

Learn where to look for the serial number on your Beats.

Find serial number

Service and warranty

Learn more about what’s covered under your warranty, service options, and repair pricing.

Learn more about what’s covered under your warranty, service options, and repair pricing.

Learn more about what’s covered under your warranty, service options, and repair pricing.

View Service and warranty

AppleCare+ for Headphones

Learn More

AppleCare+ for Headphones

Learn More

AppleCare+ for Headphones

Learn More

Get support for your Beats

Contact Us 

Get support for your Beats

Contact Us 

Get support for your Beats

Contact Us 

Beats Repair & Service – Apple Support

Make an appointment at an Apple Authorized Service Provider or Apple Store

Arrange to mail your product directly to Apple

Talk to an Apple Support Advisor

Get service

If your product needs replacement because of physical damage, you can replace each damaged item for a fee. Accidental damage isn’t covered by the Apple warranty.

Accidental damage is eligible for applicable coverage for accidental damage from handling with your AppleCare+ for Headphones plan.

We can replace your Beats battery for a fee. Our warranty doesn’t cover batteries that wear down from normal use.

Your product is eligible for a battery replacement at no additional cost if you have AppleCare+ for Headphones and your Beats headphone or earphone battery holds less than 80% of its original capacity.

Use our “Get an Estimate” tool to review potential costs if you get service directly from Apple. If you go to another service provider, they can set their own fees, so ask them for an estimate. For service covered by AppleCare+, your fee per incident will be the same regardless of which service provider you choose. We’ll inspect your product when we receive it. If additional damage is found, you could pay an additional fee.

Hardware service may no longer be available for some older products.

See obsolete and vintage products

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All fees are in U.S. dollars and are subject to tax. A shipping fee will be added if we need to ship your Beats.

Your country or region offers AppleCare+ for this product. AppleCare+ includes battery service coverage, which means your battery can be replaced at no charge if we test your product and its battery retains less than 80% of its original capacity.

AppleCare+ also provides coverage for accidental damage from handling, and each incident is subject to a service fee. Your AppleCare+ also offers Express Replacement Service.

Learn more about AppleCare+ in the United States

Learn more about Express Replacement Service

The Apple Limited Warranty covers your Beats and the accessories that come in the box with your product against manufacturing issues for one year from the date you bought them. Apple-branded accessories purchased separately are covered by the Apple Limited Warranty for Accessories. This includes adapters, spare cables, wireless chargers, or cases.

Our warranty is in addition to rights provided by consumer law.

Depending on the issue, you might also have coverage with AppleCare+. Terms and Conditions apply, including fees. Feature availability and options may vary by country or region.

If your situation isn’t covered, you’ll pay a fee. If the issue with your Beats is ineligible for service, you might pay the full replacement value.

Check your coverage status

Read the Apple Limited Warranty

Look up consumer laws in your country or region

We guarantee our service, including replacement parts, for 90 days or the remaining term of your Apple warranty or AppleCare plan, whichever is longer. This is in addition to your rights provided by consumer law.

Replacement equipment that Apple provides as part of the repair or replacement service may contain new or previously used genuine Apple parts that have been tested and pass Apple functional requirements.

Read the Apple Repair Terms and Conditions

Read the Apple privacy policy

Questions Warranty Lada | Major Lada is the official VAZ dealer in Moscow

Question:

Good afternoon, I want to switch to tat oil 5w40 synthetic engine oil. Grant fu car 8 valves 21 years old. Warranty out?

Answer:

Good afternoon Employees of the LADA dealer center can perform maintenance using your consumables. In this case, a note is made in the service book that the engine oil of the owner of the car is filled into the engine. In case of failure of engine elements due to poor-quality lubrication, the manufacturer may refuse to provide warranty repairs to the engine. At the same time, the guarantee for the rest of the car elements will remain. Best regards, Alexey Lyutov, LADA service.

Question:

Hello, I bought a Niva Legends car, mileage is 2000 km, you press the brake pedal at speed, hits the pedal and steering wheel, is it under warranty ????

Answer:

Good afternoon. It all depends on the reason that caused the vibration during braking. It is necessary to contact the nearest LADA dealer center, whose specialists will carry out the necessary checks and find out the cause of the vibration. After that, a decision will be made on whether the repair will be carried out under warranty or on a commercial basis. Best regards, Alexey Lyutov, LADA service.

Question:

Hello, what kind of oil to pour in the grant of 2023 8 cells Samara region 5w30 is suitable?

Answer:

Good afternoon. The manufacturer recommends using engine oil with an API quality level of at least SL and an SAE viscosity corresponding to the temperature range of the vehicle. In our dealership we use LADA PROFESSIONAL SAE 5W-40 API SL semi-synthetic engine oil, or LADA ULTRA 5W-40 API SN synthetic engine oil. Using an SAE 5W-30 viscosity engine oil in your area may result in increased oil consumption at high outside temperatures. Best regards, Alexey Lyutov, LADA service.

Question:

The dealer refused warranty repair and issued an invoice for payment for diagnostics, the problem is the engine sump is covered in oil, I come a second time with this problem

Answer:

Good afternoon. To determine the cause of oil leakage from the engine of your car, it is necessary to carry out diagnostics; based on the results of the diagnostics, it will be possible to draw a conclusion about the status of the repair (warranty or commercial). You can sign up for diagnostics at our dealership by calling the phone number listed on our website. Best regards, Alexey Lyutov, LADA service.

Question:

Hello. Lada Granta, 2021. Mileage 46 thousand. Oil changed every 7500 at Liquid Molly service stations.
Broke the crankshaft (broke off a straight piece).
The car is being repaired at a service center (not a dealership), documents and an order for repair will be arranged. Is it possible to count on a constructive dialogue with the factory about the defect?!

Answer:

Marina, good afternoon!
The manufacturer’s warranty obligations are valid if the consumer performs scheduled maintenance of the car in the authorized organizations of the manufacturer in a timely and mandatory manner. You can count on a constructive dialogue. Best regards,
Chekmarev Alexander.

Question:

Good evening! I plan to go through TO-1 at the dealer. Car – Lada largus cross 2022, 16-valve, mileage 9800 km. Bought a year ago. Can I bring my Extreme mannol 5w-40 oil to replace. Will this void the warranty?

Answer:

Good afternoon The warranty for the car will remain, but in the event of a defect, a causal relationship will be established between the defect formed and the technical fluid used. Please follow the warranty card paragraphs 5.11 and 5.12. LADA Warranty Department.

Question:

Is the warranty on the car if it has not passed zero maintenance of 2,000 km.

Answer:

Eugene, good afternoon!

A warranty case will be decided on the basis of causality. The lack of timely maintenance, during which certain types of routine work are carried out, may cause the failure of any node / element, in which case the warranty will not cover the malfunction. In all other respects, the warranty for the car is maintained within the framework of the conditions prescribed in the warranty card.
Best regards,
Alexander Chekmarev.

Question:

The book says to pour oil api sn 5w40 fret grant 11182, is it possible to pour oil api sp 5w40? in terms of tolerance it is better than api sn

Answer:

Good afternoon. The manufacturer does not provide information on the possibility of using engine oil with API SP quality level. Best regards, Alexey Lyutov, LADA service.

Question:

If there is no warranty card, and the rest of the docks are on hand. the car is still under warranty, will the dealer do that?
Do you have to drive strictly according to the mileage or can you sign up earlier?

Answer:

Good afternoon.
In the absence of a warranty card, the car remains under warranty, the dealer will do MOT, but will not be able to make repairs under the warranty, because. This will require a warranty card. THAT is allowed to be carried out earlier than the interval specified in the service book. Sincerely,
Alexander Chekmarev.

Question:

When the car is moving, there is a strong rumble in the area of ​​​​the checkpoint, it looks like a release bearing, is this a warranty case?

Answer:

Good afternoon. Release bearing warranty 36 months or 30,000 km, whichever comes first. Warranty Department Major

Which automakers offer a lifetime warranty on their products – Automobiles

  • Automobiles
  • Automotive

Photo: rojasiassociats.com

Undoubtedly, a lifetime warranty on cars would make life easier for many drivers, because unforeseen repairs – especially when it comes to about serious breakdowns, say, of an engine or transmission – it always hits the pocket to one degree or another. Meanwhile, these are no longer the fantasies of motorists tortured by extortions – this practice is partially applied. By whom, where and under what conditions – the AvtoVzglyad portal will tell.

Viktoriya Bazyleva

Chrysler was the first automaker to take a risky business step and introduce an unlimited warranty on its cars. It happened in 2007 – a couple of years before the automaker declared its technical bankruptcy and came under the auspices of FIAT. Innovations affected Chrysler itself, as well as Jeep and Dodge. True, the company did not repair all components and assemblies free of charge and indefinitely, but only engines and suspension.

However, there were other restrictions. So, a lifetime warranty on a car was given only to the first owner – upon resale, it turned into the notorious 3 years. The action of unprecedented generosity did not last long: the “shop” was closed already in 2010. They explained that the proposal did not find the expected response from buyers, but, probably, the reason was different – it was too expensive.

Chrysler and Jeep vehicles in Russia are currently guaranteed for 2 years. However, for some components and parts, it is completely limited to 12 months.

www.thebalance.com

In the late 2010s, Opel, which at that time was part of General Motors, was going through difficult times: car sales were falling, and debts were only increasing. Desperate Germans could not think of anything else to attract buyers but to follow in the footsteps of their American counterparts and introduce a lifetime warranty. They decided to test the scheme in the UK and Germany, where sales promotion was especially needed.

Unlike Chrysler, Opel has taken responsibility for all major components and assemblies: engine, transmission, steering and braking systems, electrical equipment. But the guarantee was valid only as long as the odometer “winds” 160,000 km. The work was free, but for spare parts, depending on the mileage, customers still paid extra. This story ended in less than a year – in 2011. They said that the need has disappeared, as the confidence of buyers in the brand has increased.

Currently, the German-French Opel, which offers the Grandland X and Zafira Life in our Vast passenger car, guarantees free repair of factory defects for 3 years.

www.kwiecienauto.com

Not to mention Rolls-Royce: one popular car myth is that the British give their customers a lifetime warranty. Like, how else, if the client purchases a luxury car, whose cost is comparable to the price of several apartments in the capital. But no – Rolls-Royce dealers only repair cars for free for 4 years.

But who really bears perpetual warranty obligations is Lynk & Co, the “daughter” of the Chinese Geely. Promised – done. Lifetime “insurance” against breakdowns, included in the cost of the car, was introduced with the very first model of the brand – the crossover 01. True, the offer is valid only in the Celestial Empire. And what difference does it make if Lynk & Co is still not in Russia, and most likely will not be in the near future.

marknixonautomotive.com. au

While automakers are understandably not yet ready to offer a full lifetime warranty, some take responsibility for single components and assemblies. A vivid example is the companies KIA and Hyundai, who suffered at one time with 2.0- and 2.4-liter engines of the Theta II series. These engines had the property of self-ignition, which is why the Koreans were forced to withdraw a total of about 5 million vehicles.

It is curious that cases of fire were recorded exclusively abroad – in particular, in the USA and Canada, where they introduced an unlimited warranty for problematic power units. We didn’t have such incidents, although “Russian” cars were also equipped with Theta II family engines – namely the KIA Optima sedan, as well as the KIA Sportage and Sorento crossovers.

Another example of a partial lifetime warranty is Mercedes-Benz. Stuttgart vouchers for the safety of the paintwork, and are ready to eliminate microdefects in the form of bubbles, peeling or cracking of the cladding, sanding marks and weediness free of charge, subject to a number of conditions by the client – in particular, annual inspections. And yes, this also does not apply to Russia – only Belarus.

www.motor1.com

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Let’s add that today automakers use one of two types of warranty – European, when only the age of the car is taken into account, and Asian, which also has limits on mileage. More and more automakers are switching to the latter scheme, extending the time period, but setting mileage limits.

Usually a full warranty is provided for a period of 2-3 years. Automakers or even dealers can “throw” a couple more years in order to attract buyers, but, as a rule, this means free elimination of defects in individual systems – the same engine or transmission – or body corrosion protection.

In addition, a so-called extended warranty is often offered at an additional cost. The cost of such “insurance” depends on the number of elements that it covers. It is difficult to say unequivocally whether it is worth accepting such an offer from a dealer or not. It is necessary to proceed from the design features of the machine (study the “sores” of the model, figure out what is the probability of “getting” big money because of them) and your own financial capabilities.